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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton RiverPlace hotel. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of Oregon. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Guest Amenity Fees:

  • Your daily guest amenities fee of $26.00 plus tax includes the following:
    • 2 bottled waters in your guestroom
    • Weekly Programming
    • Guestrooms equipped with coffee makers and Starbucks coffee
    • Newspapers available in the lobby
    • Seasonal Curated Music Playlist
    • A $10 food and beverage credit to be used at King Tide Fish & Shell or for in-room dining per stay
    • Peloton Bike in the Fitness Room

Digital Check-in & Checkout:

  • Our hotel now offers convenient digital check-in and checkout, so you can come and go with greater ease, and stay focused on your real priority—making the most of your stay. It’s just one of the ways we’re making sure you can travel on your own terms.  Learn More about Digital Check-in & Checkout.

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Morning Coffee Service is available in the hotel living room daily from 6am-10am. Can't get out of bed without your morning joe? We've got you covered! All guest rooms are equipped with a coffee maker for your convenience.
  • Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine in the comfort of your room or in one of the socially distanced seating areas in the hotel living room. Visit the front desk from 4pm – 5pm nightly.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • In-room Spa Services are currently suspended.

Parking Services:

  • Valet parking is available at $46/night.
  • RV parking is not available.

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. Please contact the hotel front desk if you are in need of a contactless delivery of towels, sheets or trash pick-up. You can also text us directly at (503) 410-3633 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton's Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • King Tide Fish & Shell is open for brunch, dinner and happy hour. View Hours

In-Room Dining:

  • In-room dining is available from from 7:00 a.m. - 10:00 p.m. daily

Concierge Services:

  • Looking for ice? For your safety, we have stocked up our ice chests on floors 3-4 and equipped them with touchless hand sanitizer stations nearby.
  • In need of Portland restaurant recommendations for dine-in or delivery? Text us directly (503) 410-3633 for a curated list of our favorites.

Fitness Center:

  • Available for use 24 hours a day with access via your room key

Business Center:

  • The business center is currently available for limited guest use. All high touch items are sanitized before and after guest use. Printing services are also available through the business center.

Other Services:

  • In-House Bell + Valet services are available on a limited basis.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact front.desk@riverplacehotel.com or text (503) 410-3633 with questions.